Digital charts and publications

The Tyneside – FAQ – Frequently Asked Questions

1. What services does Tyneside provide?

Tyneside is the official distributor for the British Admiralty, SAN, IMO and ITU. 

2. Which industries do you serve?

We supply paper and digital nautical charts and publications to the Maritime Industry.

3. Do you handle large-scale or project-based orders?

Yes, we are equipped to manage both small and large-scale projects, ensuring consistent quality and timely delivery.

4. Can your products be customised?

We understand that every client is different, so we offer flexible options to meet specific project requirements. Our charts are unfortunately not customisable.

5. How do I request a quote?

You can request a quote by contacting us through our website or by reaching out directly via email or phone.

6. Do you supply products nationwide?

Yes, we serve clients across South Africa and Abroad and can arrange delivery based on your location.

7. What is your typical turnaround time?

Lead times vary depending on the scope of the order, but we always aim to deliver as efficiently as possible.

8. What sets Tyneside apart from competitors?

Our focus on quality workmanship, dependable service, and tailored solutions ensures long-term client satisfaction.

9. Do you offer after-sales support?

Yes, we provide ongoing support to ensure our products continue to meet your expectations.

10. How can I get in touch with Tyneside?

Visit our website’s contact page or use the listed contact details to speak with our team.